If Zoho doesn't load or behave properly when you log in on a Mac, the cause may be an old version of macOS and Safari. Use a different browser or update macOS to fix it.

Applies to: Zoho apps in a web browser – All clients

Background

Each version of Safari is tied to the version of macOS on the device. A Mac that runs an older version of macOS also runs an outdated version of Safari. Older browser versions can have compatibility problems with modern web apps such as Zoho.

Steps

Choose one of these options:

1. Install a different browser, such as Brave, Ulaa or Chrome, and use it to log in to Zoho.
2. Update macOS on the device. This also updates Safari.