How to Change Your Zoho Login Email Address

How to Change your Primary Zoho Login Email Address


Updating your primary login email in Zoho is a straightforward process, but it is important to do it correctly to ensure you don't lose access to your Zoho account. This guide is for users who need to update their own login credentials—for example, moving from a personal Gmail address to a professional company email.
Notes
Note: These steps should be used to update your own login. If you need to give a different person access to the account, you should add them as a new user rather than changing your email address to theirs.

How to Change Your Zoho Login Email

Follow these steps to transition your account to a new email address:
  1. Access Your Profile: Go to accounts.zoho.com (.com for US, .com.au for AU etc.,.). On the Home page, select My Profile Info and then click on Email Address.
  2. Add the New Address: Click Add Email. Enter the new email address you wish to use and your current Zoho password. Click Add.
  3. Locate Secondary Emails: Your new address will now appear under the Secondary Email Address section.
  4. Set as Primary: Click the Make Primary link next to the new email address.
  5. Verify the Change: Click the Resend Confirmation mail link. Zoho will send an activation link to your new email inbox.
  6. Confirm Activation: Open your new email account, find the message from Zoho, and click the Activation Link. This verifies that you own the new address.
  7. Clean Up: Once the new email is confirmed and set as your primary login, you can safely remove the old email address from the Secondary Address list.

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