How to generate an App Password (for example - access Mail via IMAP in CRM or another Mail client)
When you have Multi-Factor Authentication (aka Two Factor Authentication) enabled, you cannot use your regular password to configure Zoho Mail to be accessible in other applications - you need to generate an App Password.
To do this, navigate to https://accounts.zoho.com.au - you may need to authenticate yourself.
Once there, navigate to security, and click App Passwords
If you have created passwords before, you can see the friendly names here, and you can delete them by clicking the trashcan icon to the right. You will not be able to recover them. If you need to recover a password, you must delete it and create a new one.
Click Generate New Password to create a new one.
It is recommended to name the password after the app you are using it for - for example: Zoho CRM IMAP, or iCloud IMAP, or Outlook IMAP. - then click generate.
The password will be displayed to you - it is masked for security reasons in the above example. There is a button to copy the password. Click close once you have copied the password, and entered it into the correct application.
The password cannot be recovered after you click Close - so ensure you have copied it before closing.
Related Articles
Accessing Zoho Mail from a different client (i.e. Outlook, iMail, CRM)
Aurelian Group cannot support third-party clients or protocols (such as Active Sync) - we recommend using the Zoho Mail browser access, Zoho Mail Desktop Lite, or Zoho Trident for the best and most secure desktop experience, or Zoho Mail for iOS/Zoho ...Welcome to Zoho Mail: Your Transition Manual
This manual is your friendly guide to getting the most out out of Zoho Mail after migrating from other mail providers, such as Office 365 Outlook or Google GMail. Zoho Mail is designed to provide a secure, ad-free, and highly customisable email ...Zoho Mail Server and Office 365 Outlook - ActiveSync setup
THIS MAY NO LONGER BE AN OPTION IN THE LATEST VERSION OF OUTLOOK. I CAN RECOMMEND DOWNLOADING ZOHO MAIL DESKTOP LITE (https://www.zoho.com/mail/desktop) Settings on Zoho Mail server First, in the Zoho Mail server, we need to ensure ActiveSync is ...Get you mails out of your customer's spam folder - set up mail policy for your Zoho Applications
A number of Zoho applications provide the option to send emails on your behalf (i.e. an email sent that comes from @yourdomain.com). In this article we cover the most popular applications in the Zoho Suite - if you send email from another application ...I have multiple aliases for my email - how does that work with the Zoho CRM integration?
If you are integrating your email to Zoho CRM with IMAP, you can only integrate one mailbox per CRM account. However, a mailbox can have multiple alias emails - For example - contact.person@company.com may have an alias set up as info@company.com - ...