Zoho One administrators add new users and deactivate users from the Zoho One Admin Panel. This article covers how to open User Management, deactivate a user and add a user.

Applies to: Zoho One – All clients

Steps

Open User Management

1. Go to https://one.zoho.com/ and select Admin Panel.

   

2. In the Admin Panel, select the Users icon to open User Management.

   

Deactivate a user

1. Select the user you want to deactivate.

2. Click Edit, then deactivate the user (steps 1 and 2 in the screenshot).

   

Note: Deactivating a user frees up a licence, and the user can no longer log in.

Important: You can't delete a user, because many transactions stay linked to the user for audit purposes.

Add a user

1. Click the Add User icon (step 3 in the screenshot under Deactivate a user).
2. In the form that opens, invite the new user with their company email address.

3. Before sending the invite, click the Add Applications link.

   

4. Select the application or applications to add to the user's profile.
5. In each application, where applicable, select the role or profile. This sets the user's security privileges.