Accessing Zoho Mail from a different client (i.e. Outlook, iMail, CRM)
Aurelian Group cannot support third-party clients or protocols (such as Active Sync) - we recommend using the Zoho Mail browser access, Zoho Mail Desktop Lite, or Zoho Trident for the best and most secure desktop experience, or Zoho Mail for iOS/Zoho Mail for Android for the mobile phones.
First, verify with your administrator that IMAP is enabled as a protocol.
When this has been verified, you can add the following details for the incoming server:
Note that for your password, if you have Multi-Factor Authentication enabled, you need to generate an app password. See How to generate an App Password (for example - access Mail via IMAP in CRM or another Mail client)
For sending emails, you need to configure the outgoing server settings (SMTP):
Outgoing Server Name: smtppro.zoho.com.au
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes
Port: 465 with SSL or
Port: 587 with TLS
Require Authentication: Yes
See related documents:
If you want the calendar items and contacts to be synchronised as well as the emails, you may need to configure Active Sync (EAS) in supported applications/devices. To do this see this article.
Related Articles
How to generate an App Password (for example - access Mail via IMAP in CRM or another Mail client)
When you have Multi-Factor Authentication (aka Two Factor Authentication) enabled, you cannot use your regular password to configure Zoho Mail to be accessible in other applications - you need to generate an App Password. To do this, navigate to ...Welcome to Zoho Mail: Your Transition Manual
This manual is your friendly guide to getting the most out out of Zoho Mail after migrating from other mail providers, such as Office 365 Outlook or Google GMail. Zoho Mail is designed to provide a secure, ad-free, and highly customisable email ...Zoho Mail Server and Office 365 Outlook - ActiveSync setup
THIS MAY NO LONGER BE AN OPTION IN THE LATEST VERSION OF OUTLOOK. I CAN RECOMMEND DOWNLOADING ZOHO MAIL DESKTOP LITE (https://www.zoho.com/mail/desktop) Settings on Zoho Mail server First, in the Zoho Mail server, we need to ensure ActiveSync is ...Add Client Users(Portal Users in Zoho Projects)
This article clarifies the process of adding and managing portal users within Zoho Projects. Before inviting external stakeholders, it is essential to understand how visibility and permissions function to ensure your data remains secure while your ...How to set up spam control for Zoho Mail (beginners guide)
If you want to take control of the spam that comes into your inbox, this video is for you. There is no advanced "secret squirrel" settings here. This is aimed at the regular small business owner that manages the email server. The last bit of the ...